FAQ
A：The initial estimated turnaround is 3 weeks after confirmation of the artwork. However, it is also necessary to evaluate the complexity of the client's product in order to provide a more accurate timeframe.
A：In general, the EOQ and MOQ are converted by size. However, there will be basic and minimum order adjustments based on the client's special needs, the complexity of the product, and the special material structure required.
A：Provide the size of the customized packaging bag, the size of the packaging roll, the number of colors for printing, the required quantity, and the shape of the sample bag you want to make. Once we have the information, we can provide you with a preliminary quotation.
A：Yes. We will need the client to provide the designed image file (be sure to convert the text box in advance and fix the glyphs on your image file) and send it to us in the format of an .ai file. We will first perform a preliminary analysis to see if there may be problems in printing or back-end processes and contact you with an update.
A：We are happy to discuss and confirm the information about the product to be produced. If there are any problems that may occur in the back-end process, or even the client's filling and packaging, we will give the client some advice or improvement suggestions to avoid problems.
A：We will provide as many samples as possible for the client to test. However, if you want to use a special material structure and we don't have any surplus materials then it will be difficult to provide the sample due to the purchase cost of the special material.
A：We sincerely invite every customer to arrange for the relevant personnel to come to our company to see and match colors when the product is going to be put into production. We also need the customer's assistance to confirm the color on the print in order to avoid subsequent related issues.